Have an unopened product you’d like to return? Your happiness is our priority, and we’re here to help!
Kalongen requires all returns to be requested within 30 days of receipt of your items. Simply contact our Customer Happiness team for a prepaid shipping label (the cost of your return is on us!) via e-mail, firstname.lastname@example.org.Please make sure you reference your order number.
Once we receive your item, most returns are fully refunded in 3-5 business days.